Terms and Conditions

PRODUCT DESCRIPTIONS

The Watchdrobe attempts to be as accurate as possible. However, we do not warrant that product descriptions and photographs or other content of this site is accurate, complete, reliable, current, or error-free. 

WARRANTY

All watches sold by The Watchdrobe are covered by 1-2 years limited warranty against defects subjected to different brands policies. All other parts and accessories are not covered by a warranty. The warranty term starts on the day the watch is delivered to the customer.

The warranty is void if the watch is:

not used for its intended purpose
modified
damaged due to improper handling,
damaged due to unauthorized repair
damaged due to improper use, abuse and carelessness
damaged due to any type of impact, exposure to fire, water or a natural disaster such as an earthquake
Excluded from the warranty:

Cosmetic damages from use (minor scratches, blemishes, discoloration…)
Damage or wear on the watch strap or buckle
Battery replacement
If no replacement is available the customer may choose a product of the same value as their replacement. No refunds will be made after 30 days of delivery.

IMPORT TAXES & DUTIES

The parcel upon arrival in the destination country, the contents of your order may be subjected to customs fees (taxes, duties, processing fees, brokerage fees, etc.) for which the recipient of the order is responsible. The Watchdrobe is not responsible for any customs fees incurred on your orders. The charges for your orders are determined by the customs office of the regarding the destination. The total amount at our checkout page does not include the customs fees, and you may be required to pay them to the courier upon delivery.

For further details of the custom fees, we recommend you to contact the local customs office before placing an order.

*Orders may be occasionally delayed due to customs clearance.